Do’s and Dont’s of Working with an Interpreter

Learn essential do’s and don’ts for communicating with deaf individuals and interpreters. Enhance inclusivity, clarity, and respect in your interactions.
Posted: 17/09/2024

Effective communication with a deaf person and their interpreter requires sensitivity, preparation, and an understanding of the dynamics at play. This interaction helps bridge gaps, foster inclusivity, and ensure clarity.  

We delve into the essential do’s and don’ts that will help you navigate these interactions with respect. 

Do’s: Paving the Path to Seamless Communication 

Send Handouts or Preparation Materials in Advance 

By providing handouts or preparation materials ahead of time, you support the deaf person and the interpreter with the means needed to engage fully in the session conversation. This helps ensure a smoother, more coherent exchange of information, allowing both parties to familiarise themselves with the content and any specialised vocabulary. 

Provide Extra Time for Visual Aids 

When using visual aids like overheads or handouts, remember that the deaf person cannot watch the interpreter and read simultaneously. Providing extra time for these materials ensures they can absorb the information fully without missing out on the interpretation. 

Be Flexible with Seating Arrangements 

The physical setup of the room plays a significant role in the communication process. Ensuring the deaf person can see both the interpreter and the speakers is crucial. Typically, this means seating them opposite the interpreter. This thoughtful arrangement helps prevent visual obstructions while providing a clear line of sight. 

Engage Directly with the Deaf Person 

If you have any questions about the interpreting process, direct them to the deaf person, not the interpreter. This approach shows respect while also acknowledging the deaf person’s experience and preferences, promoting a more inclusive environment. 

Maintain Your Normal Speaking Style 

There is no need to alter your speech patterns. Speak at your usual pace and content level. Interpreters are trained professionals adept at handling natural speech. Over-pronouncing or slowing down can hinder the flow of communication, making the process less natural and more strained. 

Clarify When Needed 

Communication is a two-way street. If you meet something you do not understand, ask the deaf person for clarification. This interaction not only clears up confusion but also builds rapport and understanding, essential components of effective communication. 

Allow Extra Preparation Time 

Time is an asset in ensuring effective communication. Allocate extra time for the deaf person and the interpreter to meet before the session starts. This period allows them to familiarise themselves with each other’s language styles, ensuring a more cohesive and fluent interpretation. 

Speak and Look Directly at the Deaf Person 

Maintaining direct eye contact and addressing the deaf person, rather than the interpreter, is a sign of respect. This practice ensures that the deaf person feels directly involved and valued in the conversation. 

Include the Deaf Person in All Conversations 

Inclusivity is key. Ensure that the deaf person is part of every discussion, big or small. This inclusion builds a sense of belonging and ensures that they are fully engaged in the dialogue. 

Don’ts: Avoiding Common Pitfalls 

Worry About Confidentiality 

Interpreters adhere to a strict code of conduct that ensures confidentiality. There is no need to worry about information being leaked or shared inappropriately. Trust in their professionalism is paramount. 

Ask the Interpreter to Explain 

Direct your questions to the deaf person, not the interpreter. Asking the interpreter to explain what the deaf person means undermines direct communication and can create misunderstandings. 

Alter Your Speech Patterns 

Avoid speaking slowly, overpronouncing, or simplifying your sentences. Such adjustments can disrupt the natural flow of communication. Interpreters are skilled at managing regular speech patterns, so speak naturally. 

Distract the Interpreter with Questions About Their Job 

Focus on the task at hand. Asking the interpreter about their job or individual opinions during the session distracts from the primary goal of effective communication. 

Positioning Issues 

Avoid placing the deaf person or the interpreter in front of a window or too far apart. Proper positioning is crucial for clear visibility and effective interpretation. Poor positioning can hinder the communication process significantly. 

Ask for Personal Opinions 

The interpreter’s role is to ease communication, not to provide individual opinions. Direct all conversational content and questions to the deaf person to keep a professional and respectful interaction. 

Instruct the Interpreter 

Phrases like “tell him/her…” or “tell him/her that” should be avoided. Always address the deaf person directly to support clear and respectful communication. 

Create Distractions 

Minimise unnecessary movements that can distract both the deaf person and the interpreter. Maintaining a stable and calm environment helps in keeping the communication focused and effective. 

Conclusion 

By adhering to these guidelines, you can foster an environment of respect and effective communication. Such an approach not only ensures clarity but also promotes inclusivity, ensuring that the deaf person feels valued and engaged in every interaction. Through thoughtful preparation and mindful practices, we can bridge the communication gap and create a more inclusive world for everyone. 

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